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Paytm building a solution for restraunts: ‘contactless in-store ordering’

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Any food lover who is reading this? Yes, you! I know you want to have all your favorites in a meal once the lockdown is over but you are scared. Don’t worry, Paytm is here with a solution for all the restaurants with ‘contactless in-store ordering’ services.

Paytm on Monday said it has developed a ‘contactless in-store ordering’ solution to help restaurants and eateries minimize physical contacts for menu, billing, and cash transactions once these businesses open after the lockdown ends in India. The target initially is to hit 30 cities and around lakh restaurants.

In a statement, Paytm said it has developed a QR code that will be displayed at these restaurants that users can scan from the Paytm app to browse the menu and place orders. The company is extending the service and the model is aiming for safe dine-in options. Even Zomato is working on similar solutions.

Paytm said its solution supports each of the payment methods, including Paytm Wallet, Paytm UPI, net banking and cards, and offers live order updates on the Paytm app, the statement said.

“In the first phase, the company is in the process of onboarding over a lakh restaurant which will help them to ensure social distancing amidst COVID-19 fears. This, in turn, will also enhance the restaurant’s efficiency and trust for the customers to recover their business while reducing cost overheads,” the statement said.

With the advancement in technology and creativity in the heads of many, we are hoping to see new development to fight COVID-19 and enjoy our life a little like previous.

“We understand that after the lockdown, our country will require a safe dining and food ordering experience. Therefore, we have built this technology to help restaurants and their customers to follow social distancing norms. With our ‘contactless in-store ordering’, they will avoid touching menu cards and cash for a safer experience,” Paytm Vice-President Nikhil Saigal said.

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Radhika Sharma

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Managed a portfolio of fairly affluent clients whilst over achieving income targets by way of building strong relations, providing quality services, a one-point contact for all their requirements, gaining trust, and pitching the right product to the right client.
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